Privacy Policy & Cookie Policy
Privacy Policy
This privacy policy sets out how www.gokulamstores.com uses and protects the information that you give when you use our services.
We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled under this privacy policy. We may change this policy from time to time by updating this page, so you should check it regularly to ensure that you are happy with any changes.
Data we collect about you
We may collect the following information about you:
i) Your Name ii) Company Name iii) Telephone Number iv) Email Address v) Any postal addresses that you provide
This information will be taken from you at the time that you make a purchase through our online store, or make contact with us through the Contact Us page on our online profile.
How we handle your data
- We use this information for the following reasons:
- Process any orders you make through our e-commerce platform ii) Improve our products and services iii) For marketing our products and services to you iv) For market research
- We do not store customer's financial information nor do we share the information with 3rd parties
- We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.
How long do we keep your data
We keep your basic personal data such as name, address and contact details as long as you have an account with us. If you have subscribed to receive marketing information from us, your email will be with us until you unsubscribe. Every time we send you an email you will have the option to unsubscribe
Data Breaches
All customer information resides on safe and secure servers located within the EU. We will report any unlawful data breach of our website’s database or the database(s) of any of our third-party data processors to any relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Cookies
- Cookies are small files that are placed on your computer's hard drive. Cookies help this website to analyse traffic and visitors and help our site respond to you as an individual.
- We use traffic log cookies to identify which pages are being used on our site and analyse visitor behavior through statistics.
- For more information on cookies please visit www.aboutcookies.org
Cookie Policy
Cookies are small bits of text sent by our servers to your computer or device when you access our services.
They are stored in your browser and later sent back to our servers so that we can provide contextual content.
Without cookies, using the web would be a much more frustrating experience.
We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have
visited), your language and country, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer
better site experiences and tools in the future.
Here is an overview of the cookies that may be stored on your device when you visit our website:
| Category of Cookie | Purpose | Examples |
|---|---|---|
|
Session & Security |
Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies. |
session_id (Odoo) |
|
Preferences |
Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work. |
frontend_lang (Odoo) |
| Interaction History (optional) |
Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work. |
im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo) |
|
Advertising & Marketing |
Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies. |
__gads (Google) __gac (Google) |
|
Analytics |
Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies. |
_ga (Google) _gat (Google) _gid (Google) _gac_* (Google) |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.
Links to other websites
You may encounter a link to an external website page whilst visiting our online store or profile on this website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site.
You may request details of personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us on support@gokulamstores.com. We will respond at the earliest opportunity. A small fee will be payable.
If you believe that any information we hold about you is incorrect or incomplete then please email us on support@gokulamstores.com as soon as possible and we will promptly correct any information found to be incorrect.
We are registered with the Information Commissioner’s Office and our registration number is GB470764182. As a valued visitor and customer of www.gokulamstores.com your anonymity is safe with us as we take all steps necessary to protect your privacy.